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Patients & Visitors

Welcome to Lady of the Sea General Hospital. Thank you for choosing us to help with your healthcare needs. Our goal is to provide you with the highest-quality healthcare in a compassionate, respectful manner. If you wish to speak to someone about information not covered on our website, please click here to view our Contact Us page so you may call one of the appropriate telephone numbers.


Complaints / Problems

Contact Lady of the Sea Administration at 985-632-6401.

The Louisiana Legislative Auditor (LLA) Hotline gives the public multiple avenues to provide information on possible theft, fraud, waste or abuse of public funds. The LLA Hotline is a result of Act 693 of the 2014 Regular Legislative Session. Act 693, as Louisiana Revised Statute 24:523.1, requires state, local and quasi-public agencies to post a notice that provides information on how to report the misuse of public funds to LLA. A quasi-public agency includes any not-for-profit organization that receives or expends any local or state assistance in any fiscal year. Assistance includes grants, loans, transfers of property, awards, and direct appropriations of state or local public funds. This notice must be posted on an agency's premises and website. Information provided to the hotline may result in an investigation, audit or other review by LLA staff. Click here to view the notice.



Nondiscrimination Notice and Language Assistance

Lady of the Sea General Hospital and Clinics (LOSGH) comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.  LOSGH does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

LOSGH:

  • Provides free aids and services to people with disabilities to communicate effectively with us such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

Language Assistance

If you need these services, contact Lady of the Sea Administration at (985) 632-6401, choosing option 2 when prompted.

If you believe that LOSGH has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Compliance Officer:
Lady of the Sea General Hospital
200 West 134th Place
Cut Off, LA 70345
(985) 632-6401
Toll Free (844) 961-4314

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Or by mail or phone at:
Regional Manager
Office for Civil Rights
U.S. Department of Health and Human Services
1301 Young Street, Suite 1169
Dallas, TX 75202
Phone: 800-368-1019
Fax: 202-619-3818
TDD: 800-537-7697