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Position:
FULL-TIME Biller/Collector in Revenue Cycle-CBO
Purpose:
Establish effective methods and procedures, which are designed to manage back-end denials on billed accounts without damaging the hospital's status or adversely affecting public relations. Effectively manage and investigate back-end denials for concerning patterns of denials working closely with VP of RC to correct issues. Establish effective credit and collection methods and procedures, which are designed to collect outstanding accounts without damaging the hospital's status or adversely affecting public relations.
Qualifications:
  1. Specialized training in medical billing A/R management, credit, and collections preferred.
  2. Familiarity with legal aspects of collecting patient bills as well as the laws affecting the collection from third party agencies such as Medicare, Medicaid, and HMOs.
  3. Good speaking skills, pleasing personality, legible writing, and accurate spelling.
  4. Must be willing to learn and master medical billing follow up and denial procedures for all payers including Medicare and Medicaid.
  5. Must be willing to learn and master nuances of Rural Health Clinic billing processes along with Fee for Service processes.
  6. Must remember that a written collection policy should not be considered a substitution for sound human judgment.
  7. Compassion and courtesy in dealing with the public, especially with mature Medicare patients.
  8. Ability to keep accurate and well-organized records, and familiarity with billing practices.
  9. Special skills-typing, computer literate, spreadsheets, word processing, database, and office machines.
  10. Ability to communicate effectively at all levels of the organization. Possesses positive customer service skills.
Working Conditions:
  1. Employee will be lifting and carrying up to 20 pounds approximately 15% of the day.
  2. Employee will be sitting approximately 37% of the day.
  3. Employee will be standing and walking approximately 12% of the day.
  4. Employee will be pushing and pulling approximately 12% of the day.
  5. Employee will be twisting, climbing, kneeling, stooping, and bending approximately 12% of the day.
  6. Employee will be reaching at or above shoulder level approximately 12% of the day.

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